Terms & Conditions

Effective Date: [19/06/2025]
Last Updated: [19/06/2025]

Welcome to Sundarban Delta Tourism. By booking our services or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any bookings.


1. Booking & Confirmation

  • All bookings are subject to availability and are confirmed only after receiving advance payment.

  • Upon booking, a confirmation email or WhatsApp message with trip details will be shared.

  • You must provide accurate personal and contact details during booking.


2. Payment Terms

  • We accept manual payments such as UPI, bank transfers, or cash (in specific cases).

  • Full payment must be made before the travel date unless otherwise agreed.

  • Advance payments are non-transferable.


3. Cancellations & Refunds

  • Cancellation must be made through email or phone call.

  • Refunds are processed as per our Refund & Cancellation Policy (refer to the dedicated page for full details).

  • Processing fees may apply on refunds, depending on the payment method and bank charges.


4. Itinerary Changes

  • Itineraries may be subject to change due to weather, local conditions, or other unavoidable reasons.

  • We reserve the right to alter or cancel part of the trip in the interest of safety or logistics without prior notice.

  • In such cases, we may offer alternative arrangements or partial credits where applicable.


5. Travel Documents & Identification

  • Guests must carry valid government-issued photo ID proof (Aadhaar, Voter ID, Passport, etc.).

  • If permits are required (e.g., forest entry), all necessary documents must be provided in advance.


6. Health & Safety

  • Please inform us of any medical conditions or dietary requirements prior to the trip.

  • Guests are responsible for their own personal health and safety during the tour.

  • We maintain safety measures, but travel to remote or forest areas may involve risks.


7. Responsibilities & Conduct

  • Guests are expected to behave respectfully and responsibly during the tour.

  • Any damage to property or behavior that causes inconvenience to others may lead to removal from the trip without a refund.

  • Littering or harming wildlife is strictly prohibited.


8. Liability Disclaimer

  • Sundarban Delta Tourism is not liable for any loss, damage, accident, injury, delay, or irregularity during the tour caused by third-party services or natural events.

  • Participation in our tours is at your own risk.


9. Intellectual Property

  • All content on this website (text, images, logos, etc.) is the property of Sundarban Delta Tourism and may not be used or reproduced without permission.


10. Governing Law

These terms are governed by the laws of India, and any disputes will be handled in the jurisdiction of West Bengal.


10. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Sundarban Delta Tourism
📧 Email: info@sundarbandeltatourism.com
📞 Phone: 09126277570Â